In that case, you have no recourse but to ask the owner of the file for permissions to download the document. A grayed out Download option within the Google Docs File menu indicates that. Request Download PermissionsĪre you attempting to download a shared document? You may not have the permissions required to do that. Follow by re-enabling them one-by-one to identify extensions that hinder Google Docs from functioning properly. Just make sure not to delete your passwords or auto-fill data while you are at it.Īdditionally, disable your Chrome extensions-open the Chrome menu, and then click More Tools > Extensions. If that works, you may want to clear the entire Chrome browser cache-go to Chrome Settings > Privacy and Security > Clear Browsing Data. Then, sign into Google Docs with your Google Account credentials and attempt to download a document. Open the Chrome menu and click New Incognito Window to switch to Incognito mode. Try Incognito ModeĬhrome’s Incognito mode can help bypass various browser-related issues caused by outdated browser caches or problematic extensions. If that works, add Google Docs to the extension’s white-list to prevent future conflicts. Turn the extension off (go to Chrome menu > More Tools > Extensions), and then perform a fresh Google Docs download. ![]() Disable Content-Blocking Extensionsĭo you use an ad blocking extension in Chrome? It could be what’s stopping Google Docs from successfully initiating downloads. Thankfully, you do not have to clear the entire Chrome cache-check out this guide for detailed instructions on how to clear the Google Docs cache only. To rule that out, you must clear cached data related to the web app. ![]() Clear Google Docs CacheĪn outdated web cache can also cause various issues with websites and web apps, and Google Docs is no exception. Reload Google Docs, and then try initiating a download. To check if this is the case, load Google Docs in a new tab, and then click the padlock-shaped icon next to the address bar-if Automatic Downloads is set to Block (Default), set it to Allow instead. Enable Multiple File DownloadsĪs a security measure, Chrome prevents sites from downloading files one after another. That said, let’s take a look at several troubleshooting tips that worked for me and help you quickly get things back on track. ![]() An outdated web cache, insufficient file permissions, and improperly configured browser settings can all contribute to the issue. But sometimes, I just need an offline copy that doesn’t make me or my collaborators rely solely on Google Docs’ proprietary GDOC format.Īfter looking around, I came across several reasons as to why Google Docs fails to download documents. Yes, I could’ve shared it directly with the person I wanted to send it out to. Just the other day, I attempted to download a document, and it wouldn’t work. While Google Docs functions well in Chrome, things don’t always work as intended.
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